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What is DPD Delivery Email virus?

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DPD 1 Hour Delivery Time-slot Please note if your booking was not made with ParcelBroker, we are unable to help with your DPD shipment. With DPD Predict we can now provide you with an estimated 1 hour time slot for collection. No more waiting around all day for a driver to arrive! I had a delivery from AO the other day, and it was due between '08:00 and 12:00'. They turned up at about 11:58. I said they should have a one hour delivery slot like DPD because clearly there was no chance of it turning up anywhere near 08:00 so I could have had some extra sleep (I'm pregnant so particularly appreciate my sleep at the moment!). Hi, I've just ordered a new phone, and delivery is with DPD. However it says you will recieve a text to book your delivery slot, however my old phone is currently broken so have no way of accessing my texts. Will these messages from DPD get sent by email as well? Text presented in the 'DPD Delivery Email Virus' email message: Subject: Your parcel is on its way We’ll deliver your BT parcel on Your parcel is on its way a 1 hour time slot has been selected for delivery once your parcel has been loaded on the van, usually by 1:00pm. Click run parcel track to get accurate delivery time or rearrange delivery. We are able to dispatch the majority of items on the day of purchase. We provide a reliable DPD text/email delivery time confirmation service. When you place an order with us, DPD can email and text you your delivery time to within an hour’s time slot.

According to security experts, DPD Delivery Email virus is a malware that is distributed through the use of mass email spam campaigns. These misleading emails contain a message regarding the delivery of the parcel via DPD delivery company. Recipients of such letters are invited to click on the “Run Parcel Track” link to check the delivery status. This link downloads an attachment file that contains a malicious JavaScript script (.js file).

In addition to the Run Parcel Track link, which we mentioned earlier, these emails contain a couple more links: “Download our app” and “Find out more”. Both of these links also lead to downloading a malicious file. This malicious file is one of the variants of the DanaBot Trojan. DanaBot is a banking Trojan that mainly focuses on stealing finacial information from infected computers. This trojan is spread through exploit kits and malicious spam. Of course, the DPD company has nothing to do with these emails and their malicious content. Criminals and scammers often hide behind the names of well-known companies in order to increase the number of infections.

Text presented in this scam email:

Subject: Your parcel is on its way
We’ll deliver your BT parcel on
Your parcel is on its way a 1 hour time slot has been selected for delivery once your parcel has been loaded on the van, usually by 1:00pm. Click run parcel track to get accurate delivery time or rearrange delivery.
Please note, our driver is unable to leave this item safe.
Run Parcel Track
Your parcel: xxxxxxx

Download our app
Never miss a parcel delivery from your favourite DPDgroup companies, DPD Local and DPD.
Find out more

How can DPD Delivery Email virus get on your device

DPD Delivery scam emails distribute a malicious file, which is a JS script. This script contains commands that download and run the DanaBot Trojan on the user’s computer. This method of infecting a computer is not uncommon, very often criminals use spam emails to spread various malware. Most often, such emails contain links or an attached Microsoft Office document. The scammers present this document as legitimate and offer to open it, thus pushing the user to download and run the malware.

Threat Summary

How to remove DPD Delivery Email virus from computer

If you accidentally run the file attached to the DPD Delivery scam email, or suspect that your computer is infected with the DanaBot trojan, then you need to follow the steps, which are given below. You may find some minor differences in your MS Windows install. No matter, you should be okay if you follow the steps outlined below: kill DanaBot process, remove DanaBot file, scan computer for malware. Some of the steps will require you to reboot your personal computer or close this web-site. So, read this guidance carefully, then bookmark this page or open it on your smartphone for later reference.

The below guidance for devices using Microsoft Windows, for Android phones, use How to remove virus from Android phone, and for Apple computers based on Mac OS use How to get rid of browser hijacker, pop-ups, ads from Mac

To remove DPD Delivery Email virus, complete the steps below:

Kill DPD Delivery Email virus

Press CTRL, ALT, DEL keys together.

Click Task Manager. Select the “Processes” tab, look for something suspicious that is the DanaBot trojan then right-click it and select “End Task” or “End Process” option. If your Task Manager does not open or the Windows reports “Task manager has been disabled by your administrator”, then follow the guide: How to Fix Task manager has been disabled by your administrator.

In most cases, malicious software masks itself to avoid detection by imitating legitimate Microsoft Windows processes. A process is particularly suspicious: it’s taking up a lot of memory (despite the fact that you closed all of your applications), its name is not familiar to you (if you’re in doubt, you can always check the program by doing a search for its name in Google, Yahoo or Bing).

Disable DPD Delivery Email virus start-up

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Select the “Start-Up” tab, look for something suspicious that is the DanaBot trojan, right click to it and select Disable.

Close Task Manager.

Scan computer for malware

We suggest using the Zemana Anti-Malware (ZAM) that are completely clean your computer of the DPD Delivery Email virus. The utility is an advanced malicious software removal program developed by (c) Zemana lab. It’s able to help you remove PUPs, viruses, adware, malware, toolbars, ransomware and other security threats from your computer for free.

Installing the Zemana is simple. First you will need to download Zemana Anti Malware from the following link. Save it on your MS Windows desktop or in any other place.

Once downloading is finished, start it and follow the prompts. Once installed, the Zemana will try to update itself and when this task is done, click the “Scan” button to begin scanning your PC for the DPD Delivery Email virus, DanaBot trojan, other malicious software and trojans.

A system scan can take anywhere from 5 to 30 minutes, depending on your PC system. Review the report and then press “Next” button.

The Zemana will start to remove virus, other malware and trojans.

In order to be 100% sure that the computer no longer has the DPD Delivery Email virus, we recommend using MalwareBytes which are fully clean your device of the DanaBot trojan. This free utility is an advanced malicious software removal application designed by (c) Malwarebytes lab. This application uses the world’s most popular anti-malware technology. It’s able to help you remove spyware, trojans, worms, adware, toolbars, ransomware and other malware.

MalwareBytes can be downloaded from the following link. Save it to your Desktop.

After the downloading process is complete, run it and follow the prompts. Once installed, the MalwareBytes Free will try to update itself and when this procedure is finished, click the “Scan” button to perform a system scan with this utility for the DPD Delivery Email virus, other malware and trojans. Make sure to check mark the threats which are unsafe and then press “Quarantine” button.

The MalwareBytes Free is a free application that you can use to remove all detected folders, files, services, registry entries and so on. To learn more about this malware removal utility, we advise you to read and follow the step-by-step guide or the video guide below.

Run AdBlocker to stay safe online

Run an adblocker utility like AdGuard will protect you from harmful ads and content. Moreover, you can find that the AdGuard have an option to protect your privacy and stop phishing and spam web-sites. Additionally, ad blocking software will help you to avoid undesired popups and unverified links that also a good way to stay safe online.

Visit the following page to download AdGuard. Save it on your Desktop.

When downloading is finished, double-click the downloaded file to start it. The “Setup Wizard” window will show up on the computer screen as shown on the screen below.

Follow the prompts. AdGuard will then be installed and an icon will be placed on your desktop. A window will show up asking you to confirm that you want to see a quick guidance as shown on the screen below.

Click “Skip” button to close the window and use the default settings, or click “Get Started” to see an quick guide that will allow you get to know AdGuard better.

Each time, when you run your PC, AdGuard will start automatically and stop unwanted advertisements, block phishing websites, as well as other harmful or misleading web-pages. For an overview of all the features of the program, or to change its settings you can simply double-click on the AdGuard icon, that is located on your desktop.

Finish words

Now your device should be clean of the DPD Delivery Email virus . We suggest that you keep AdGuard (to help you block unwanted pop-up advertisements and unwanted malicious webpages) and Zemana Free (to periodically scan your device for new malware, browser hijackers and adware software). Make sure that you have all the Critical Updates recommended for Microsoft Windows OS. Without regular updates you WILL NOT be protected when new hijackers, malicious apps and adware software are released.

If you are still having problems while trying to remove DPD Delivery Email virus from your computer, then ask for help here.

DPD Delivery Email Virus removal guide

What is DPD Delivery Email Virus?

'DPD Delivery Email Virus' is one of many spam email campaigns used to proliferate the DanaBot trojan. Users receive a fake notification regarding delivery of a package from the DPD delivery company. They are encouraged to check the delivery status by clicking 'Run Parcel Track', however, the link leads to download of an archive containing a malicious .js (JavaScript) file.

As mentioned above, users are presented with a link that supposedly allows them to track the status of packages. After clicking the link, they are prompted with download of an archived JavaScript file. Opening this file leads to infiltration of the DanaBot trojan. The same email also offers download of a DPDgroup application. The 'Find out more' link also leads to the same JavaScript file download. As mentioned, this email is presented as a notification from DPD - a legitimate delivery company. Clearly, this legitimate organization has nothing to do with the 'DPD Delivery Email Virus' spam campaign. Cyber criminals often hide behind names of popular companies and governmental agencies. They do this to increase the number of infections - users are much more likely to open files when the sender is familiar to them. DanaBot is essentially a banking trojan. Its main purpose is to gather login details and passwords from bank account websites. DanaBot hijacks browsers and modifies bank websites so that all entered logins/passwords are saved to a remote server controlled by cyber criminals. In addition, DPD Delivery Email Virus takes a screenshot of the victim's desktop, records a list of existing files and detailed system information. This data is also saved to the remote server. DanaBot's developers aim to generate as much revenue as possible and, thus, it is highly probable that hijacked accounts will be misused through money transfers, online purchases, and so on. The presence of this virus can lead to significant financial loss and serious privacy issues. Therefore, if you have already opened 'DPD Delivery Email Virus' campaign emails, you should immediately delete downloaded files, scan the system with a reputable anti-virus/anti-spyware suite, and eliminate all threats.

DanaBot shares many similarities with Hancitor, TrickBot, Emotet, Adwind, and many other trojans distributed using spam campaigns. Their behavior might slightly differ (some gather personal information, others cause chain infections - one virus distributes another), but all of these viruses pose a direct threat to your privacy and computer safety. Therefore, eliminate them immediately.

How did DPD Delivery Email Virus infect my computer?

'DPD Delivery Email Virus' campaign proliferates a malicious JavaScript file. Once opened, this file executes commands that download and install DanaBot into the system. Almost all spam email campaigns are based on an identical malware distribution model - cyber criminals present malicious files (in most cases, Microsoft Office documents) as legitimate, thus often tricking users into downloading and opening them. Note that DanaBot malware works on the Microsoft Windows Operating System only, and users of other platforms have nothing to worry about.

How to avoid installation of malware?

To prevent this situation, be very cautious when browsing the Internet. Think twice before opening email attachments. If the file is not relevant or has been received from a suspicious/unrecognizable email address, it should never be opened. Furthermore, have a reputable anti-virus/anti-spyware suite installed and running, since these tools can detect and terminate malicious files before they do any damage. Keep installed applications and operating systems up-to-date. The main reasons for computer infections are lack of knowledge and careless behavior, and the key to safety is caution. If you have already opened a 'DPD Delivery Email Virus' attachment, we recommend running a scan with Malwarebytes for Windows to automatically eliminate infiltrated malware.

Text presented in the 'DPD Delivery Email Virus' email message:

Subject: Your parcel is on its way
We’ll deliver your BT parcel on
Your parcel is on its way a 1 hour time slot has been selected for delivery once your parcel has been loaded on the van, usually by 1:00pm. Click run parcel track to get accurate delivery time or rearrange delivery.
Please note, our driver is unable to leave this item safe.
Run Parcel Track
Your parcel: -
Download our app
Never miss a parcel delivery from your favourite DPDgroup companies, DPD Local and DPD.
Find out more

Screenshot of DanaBot process in Windows Task Manager:

Another variant of 'DPD Delivery' email spam campaign (written in Portuguese):

Text presented within this email:

Subject: [Recipient's_Email] Encontramos sua encomenda. - DPD - Track and Trace: H7FGME7 - 23/02/2020 22:28:54

Se não esta visualizando clique aquiz

Estimado cliente:

A DPD está empenhada em manter a segurança, confidencialidade e proteção
dos seus dados através de medidas apropriadas para assegurar a proteção dos
mesmos e impedir o acesso de pessoas não autorizadas. Submetemos os nossos
sistemas e políticas de segurança a análises periódicas de forma a garantir
que os dados estão seguros e protegidos.

O seu correio eletrônico está em nosso banco de dados por este motivo informamos
via email que a sua encomenda já está disponível para retirada. Aceda ao
link abaixo para ter acesso aos documentos detalhados.

Documentos em anexo aqui.

Cumprimentos, Maria Fonseca
Apoio ao Cliente

Portugal, Lisboa 23/02/2020 22:28:54

Av. Infante D. Henrique
Lote 10 - Olivais Sul
1849-003 Lisboa

Screenshot of a DPD-themed MS Excel document (distributed via spam emails) which injects Gozi malware into the system:

Instant automatic malware removal:Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Malwarebytes is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
▼ DOWNLOAD MalwarebytesBy downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Malwarebytes. 14 days free trial available.

Quick menu:

• STEP 1. Manual removal of DanaBot malware.
• STEP 2. Check if your computer is clean.

How to remove malware manually?

Manual malware removal is a complicated task - usually it is best to allow antivirus or anti-malware programs to do this automatically. To remove this malware we recommend using Malwarebytes for Windows. If you wish to remove malware manually, the first step is to identify the name of the malware that you are trying to remove. Here is an example of a suspicious program running on a user's computer:

If you checked the list of programs running on your computer, for example using task manager and identified a program that seems suspicious, you should continue with these steps:

Download a program called Autoruns. This program shows auto-start applications, Registry, and file system locations:

Restart your computer into Safe Mode:

Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.

Video showing how to start Windows 7 in 'Safe Mode with Networking':

Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened 'General PC Settings' window, select Advanced startup. Click the 'Restart now' button. Your computer will now restart into the 'Advanced Startup options menu'. Click the 'Troubleshoot' button, and then click the 'Advanced options' button. In the advanced option screen, click 'Startup settings'. Click the 'Restart' button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.

Video showing how to start Windows 8 in 'Safe Mode with Networking':

Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click 'Restart' while holding 'Shift' button on your keyboard. In the 'choose an option' window click on the 'Troubleshoot', next select 'Advanced options'. In the advanced options menu select 'Startup Settings' and click on the 'Restart' button. In the following window you should click the 'F5' button on your keyboard. This will restart your operating system in safe mode with networking.

Video showing how to start Windows 10 in 'Safe Mode with Networking':

Extract the downloaded archive and run the Autoruns.exe file.

In the Autoruns application, click 'Options' at the top and uncheck 'Hide Empty Locations' and 'Hide Windows Entries' options. After this procedure, click the 'Refresh' icon.

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Check the list provided by the Autoruns application and locate the malware file that you want to eliminate.

You should write down its full path and name. Note that some malware hides process names under legitimate Windows process names. At this stage, it is very important to avoid removing system files. After you locate the suspicious program you wish to remove, right click your mouse over its name and choose 'Delete'.

After removing the malware through the Autoruns application (this ensures that the malware will not run automatically on the next system startup), you should search for the malware name on your computer. Be sure to enable hidden files and folders before proceeding. If you find the filename of the malware, remove it.

Reboot your computer in normal mode. Following these steps should remove any malware from your computer. Note that manual threat removal requires advanced computer skills. If you do not have these skills, leave malware removal to antivirus and anti-malware programs. These steps might not work with advanced malware infections. As always it is best to prevent infection than try to remove malware later. To keep your computer safe, install the latest operating system updates and use antivirus software.

To be sure your computer is free of malware infections we recommend scanning it with Malwarebytes for Windows.